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For general help & questions for things like tickets, placement, etc, please review the guide.

If an incident happens at the festival we have support for you on-site. Please go to our Harm Reduction & First Aid team located near the main stage, and they will guide and support you. You can also report unwanted sexualized behaviour via REES and those reports will also be reviewed during the event. We value and respect you and your right to privacy and we will give you as much control as possible over the processes and actions that are taken on your behalf. You information will be kept confidential & secure.

Online Reporting for Unwanted Sexualized Behaviours


Pachena Bay Music Festival has partnered with REES (Respect, Educate, Empower Survivors) to provide online reporting for unwanted sexualized behaviours. REES allows festival-goers, performers, staff and volunteers to Create a Record of the incident and share it with festival organizers. REES also provides information about community-based resources such as sexual assault centres, healthcare and other support services.

REES can be accessed online at any time, year-round. Go to and select Pachena Bay Music Festival from the drop-down list. ​

Social Services


Dial or text 2-1-1 to be connected with a Resource Navigator who will provide information and referral to social services including treatment and detox.


BC Mental Health & Substance Use Services

Call 310Mental Health Support: 310-6789 (no area code needed) to speak to a crisis line worker 24/7.

The Foundry
Support for those 12-24 years. Access five core services in one convenient location: mental health care, substance use services, physical and sexual health care, youth and family peer supports, and social services.

  • Call the crisis line at 1-800-784-2433

  • SMS/Text Kids Help Phone by texting CONNECT to 686868, if you would like to stop the conversation text STOP



  • Text (604) 245-2425

  • Chat Online:

  • 24-Hour Crisis Line Nation-wide: 604-255-6344


Battered Women Support Services 

Crisis & Intake line at 1-604-687-1867 and toll-free at 1-855-687-1868​


BC Victim/Survivors Services

  • victim/survivorLink BC is a toll-free, confidential telephone service available across B.C. and Yukon 24 hours a day, 7 days a week. victim/survivorLink BC provides service in over 110 languages, including 17 North American Indigenous languages.

  • 1-800-563-0808


Third party reporting 


Advocate Services PovNet

PovNet is an online community of advocates and front-line workers that addresses poverty and promotes access to justice for vulnerable residents of British Columbia

BC's Office of the Human Rights Commissioner


Trans Lifeline 877-565-8860

Basic and Immediate needs for Somali Canadians (many resources for both BC and AB)
Resources: Sexual Assault - Mental Health - Basic Needs.docx


Community Specific Services


Central Island 

Pathways | Victim Services



Bamfield Health Centre 250-728-3312


Port Alberni

SARP (Sexual Assault Response Program) – SAGE HAVEN SOCIETY


KUU-US Crisis Line Society KUU-US Crisis Line Society works and operates on the unceded territory of Tseshaht and Hupacasat. KUU-US Crisis Line Society provides support to callers within the Port Alberni area as well as Indigenous people throughout the province of British Columbia.

ADULTS: 250-723-4050
YOUTH: 250-723-2040

TOLL FREE: 1-800-588-8717


Comox Valley





Sexual Assault Response Team | Victoria Sexual Assault Centre

The Sexual Assault Response Team (SART) provides immediate emotional support and information to people of all genders, 13 years and older, who have been sexually assaulted within the past 7 days. To access this service, call the Vancouver Island Crisis Line ( 1-888-494-3888) and request to speak to a VSAC Sexual Assault Support Worker, or attend at Victoria General Hospital.

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